Refund policy

Last updated: September 26, 2026

Reports are generated and delivered automatically and instantly, so this policy is clear from the start. It applies to the paid services launching on December 1, 2026; until November 30, 2026 all content is free.

1. Instant delivery, no refunds for a change of mind

When you buy, the report is generated and shown on your screen immediately. For that reason we do not offer refunds for a change of mind or for dissatisfaction with the content once the report has been delivered. Before buying you can try the free calculator and see a complete sample report on our sample page.

2. When we do refund or fix

Write to us within 14 days of purchase if any of these happens:

• We charged you twice or the wrong amount: we refund the full difference.
• You paid and, because of a technical error on our side, could not view or recover your report: we restore it or refund the amount.
• The report was generated with data different from what you entered because of a site error: we regenerate it with the correct data or refund the amount.

3. Monthly subscription

• You can cancel whenever you like; cancellation prevents future renewals and access continues until the end of the period already paid.
• The period already started is not refunded, except for a duplicate or wrong charge (point 2).

4. How to request it

1. Write to info@koreanasaju.com from the email you bought with, or tell us the receipt email.
2. Briefly tell us what happened.
3. We reply within 3 business days.

5. Timing

Approved refunds go back to the original payment method. Stripe usually takes 5 to 10 business days to show it, depending on your bank.

6. Chargebacks

Before disputing a charge with your bank, write to us: we can almost always solve it faster and without paperwork.

7. Your legal rights

This policy does not limit the rights the law grants you as a consumer in your country of residence.